With all the hype over the new Palm Pre and the release of the iPhone on Orange, it’s easy to overlook the Palm Centro smartphone.
It’s not exactly new, having been originally put on the market in the US nearly two years ago, but if you want a phone with a keyboard that does basic email tasks, can browse the web and runs the odd application too, then the Centro is still worth a look.

First up, it runs the Palm operating system. People either seem to love it or hate it. Personally, having experienced a couple of versions of mobile Windows, I’m happy enough with the Palm.
As an operating system, it’s old and rather unsophisicated. But if unsophisticated means “not particularly pretty but functional and relatively bullet-proof” then I’ve no complaints.
The current fuss about the iPhone ‘apps store’ amuses me, as the Palms has allowed add-ons for years, many of which are freeware and of surprisingly good quality too. Be warned that some older applications can break this latest version, which is v5, so you have to be a bit careful when testing what works, but a reset always brings the phone back to life if you do get a lock up.
If you don’t fancy add-ons, then built-in you get a decent range of functionality.
The phone and text functions work as you would expect. The contact manager is part of a PIM suite. The PIM functions synchronise with a desktop client which runs well under XP. Palm Desktop is a bit old fashioned looking and feeling, but it does work, and the hotsynch function works well.
The media synch function also works but is slow. When you do get media uploaded to the phone, there’s a Palm JPG and video player, though it’s a bit limited, and a more functional version of the Kinoma the movie player is also installed, along with PTunes music player.
I’m not someone who gets on with ear-bud style earphones, so the ability to play music via the rear speaker was an unexpected bonus, and I was suprised quite how good the rear speaker is when playing music. Compared with a decent set of speakers or headphones, it’s tinny of course but it is usable. One downside is the 2.5mm jack, which means you’ll need an adapter for most headphones.
Email is quick and easy to set up, and worked perfectly with my POP3 account, allowing me to send and receive anywhere the phone could pick up a signal. Blazer, the web-browser, is hardly blazingly fast, but the “turbo” setting that turns off graphics speeds things up significantly. It’s not particularly good at rendering pages, but it’s usable.
You also get Googlemaps, which when updated to the latest version allows for a “where am I” function which triangulates between mobile phone masts and traffic updates, which could come in handy.
It’s easy to switch between the various built-in applications using the touch screen, or four pre-programmed buttons.
In the hand, it’s a fairly small piece of kit and light, not much bigger or heavier than my old Nokia. It’s distinctly smaller than some of the Blackberries.
The downside of that is a relatively small screen, though it’s very bright and crisp. I run it on the lowest setting for backlight which aids battery life and it’s quite big enough to use to show trainees video clips under indoor lighting. I also read ebooks on mine and text is quite clear enough for reading to be a perfectly acceptable experience, but fuzzy PDFs are a struggle.
The 320×320 touch screen is just big enough to use with a finger, though I generally prefer to avoid prints by using the stylus, which neatly locks into the side of the phone. Many reviewers have commentated on the bendy stylus. It’s not broken in a year’s use and after a bit you get used to it – but it would have been better had it been more robust.
Oddly enough for a Palm, there’s no ‘graffiti’ character recognition application though the rubbery keys provide enough tactile feedback so that although keyboard is on the small side, it’s perfectly functional for short emails and memo-writing, and far better than predictive text. If you feel the need, bundled with the phone is a version of “Documents to Go” from Dataviz, which allows reading and editing of Word and Excel documents, though to be honest, why anyone would want to escapes me!
The 1.3Mp camera captures images at either at 1X or 2X digital zoom, and can record VGA video but don’t expect masterpieces. The colour is washed out in daylight though it functions OK under lights.
There’s also a microSD slot on the side of the phone but be careful not to put the card in upside down. It’s difficult to shift once it’s wedged in place. Even the right way round a long fingernail helps get the card out again.
Usually I have the Bluetooth function switched off to save battery life, but when I’ve used it, it’s synched with a couple of devices easily enough though I couldn’t get it to work with my Bluetooth bike headset. No big deal as I don’t particularly want to answer the phone whilst riding, and I only spent a couple of minutes trying to get them set up, so I dare say it’s fixable.
A year into ownership, and battery life is holding up well. It generally need charging once a week, either rapidly via the mains adaptor or a USB connection, which takes a little longer via the hotsynch cable.
One word of warning – if the battery goes completely flat, it won’t charge on USB, something that stuffed me on holiday last year. I thought the phone was broken! I actually took it into PC World and asked if I could plug it into the power cable to their display model. It immediately came alive, and I was able to continue to charge it later via USB.
People have also complained about the flimsy battery cover. Again, a year on I’ve had no problems.
Downsides? You don’t get wifi or GPS, and data connection is via the relatively slow GSM/EDGE, but the pros are that it’ll work where you have a mobile phone signal. Oh, and you only get black in the UK.
Data download costs, of course, but my Orange plan offers a day’s browsing for £1 or 7 days for £5 which is reasonable for occasional use.
However, you should be aware the Orange plan runs midnight to midnight, whatever time of the day you sign up, and the “your data plan has expired” mail isn’t sent till mid-morning, some nine hours after your plan has actually expired! The first couple of times I used it, I assumed that you got 24 hours access, and wondered why I ran out of credit!
There are probably better smartphones out there and there are simpler, cheaper ‘just’ phones. But the Palm Centro is around £160 SIM-free and unlocked, which to my mind is a reasonable price for a reasonably functional smartphone.
